Remodel West in Saratoga, CA Closed now

Reviews about Remodel West

• ★ ★ ★ ★ ★

  March 31, 2020, by A Google User
  From the start to the finish Remodel West have exceeded our expectations, handling every aspect of our remodel with professionalism, patience and an attention to detail. It also a company staffed by incredibly dedicated and personable staff. Owner Bill Reid met us at our home to discuss the possibilities with our remodeling goals, he was open and frank about what to expect and offered a whole load of inspiring ideas we hadn't previously considered. Later, with his designer, Sarah Spiroff we reviewed ideas, plans and materials and always felt in complete control and totally supported at every step. Our initial fears of getting overwhelmed by someone else's creative vision were completely unfounded and the design process felt like a true partnership that continued past the final plans and into the smaller details once construction began. Bill presented us up front with a thorough and detailed schedule, complete with staggered (and appropriate) payment dates that only slipped on account of our own change orders. Upon the start of demolition and construction Remodel West, in the talented hands of Jim Welch, treated our house with the utmost respect, ensuring minimal intrusion to our daily lives by installing a dust wall (even in the garage) and keeping us appraised regularly of who to expect at the house and the work they would be doing. Bill followed up frequently with his check-ins, handled all permits and inspections and when a small mistake was made with the profile of the granite counter top (a pencil edge was cut when we had specced a straight edge) the team alerted us before it was installed and Sarah met me on her day off at the shop to discuss our options. I was never pressured into accepting the mistake and Remodel West quickly and effectively remedied the problem. The resulting remodel is better than we could have imagined, with only some minor grumbles about the quality of the flooring - in part a material choice and in part installation sloppiness from a sub-contractor. We are so happy with their work we added a few change orders to have our house repainted and patio remodeled. I cannot recommend Remodel West enough, the whole team were impressive and ultimately the finished product speaks for itself - the design, layout, fit and finish are exemplary.
• ★ ★ ★ ★ ★

  August 11, 2019, by A Google User
  Remodel West just completed a remodel/addition to our home and they did a great job. We added about 200 sq ft and remodeled the kitchen, laundry, family, dining and living rooms. Duriing the remodel/addition we lived in the other half of the house with absolutly so issues for seven months. Remodel West is a fully integrated company from design to construction. Our designer was certified and very creative. She helped us determine our style and all the material to put into the space. The engineering team kept the building plans within our budget. The construction team executed the project plan, stayed on schedule and built a quality product. Overall, it has been a great experience and we are totally satisfied with the results. We recommend Remodel West because they came up with a creative, open, and graceful design. They executed flawlessly and they walked the talk. Remodel West did every thing they said they were going to do and then some. The addition does not look like an addition. They were very responsive to our ideas and care-abouts. This was our third remodel on this property so we had some experience. Remodel West made the experience so comfortable and rewarding that we will definitely use them in the future